Human Resources Department

Our City workers are who we depend on to get the job done.  The City of Elkhart Human Resources Department (HR) serves those who serve our community.  HR is the hub of a highly diverse workforce stretched throughout twenty-eight (28) departments performing a variety of functions to provide needed services within the City.

The four staff members of the HR department manages and maintains employee wage and benefit programs, personnel records, and services for 600 - 800 full-time, part-time, and seasonal employees.  HR is instrumental in the hiring of new members of the City workforce from job posting through orientation and continuing with advising and assisting each employee in achieving success in a career in public service.  HR is also oversees compliance with all federal, state and local laws and regulations regarding all employment related issues including workers' compensation, equal opportunity, affirmative action and safety. We coordinate with all other City departments in regards to employee needs and management.

The Human Resources Department Head is a generalist function. This position is responsible for over-all planning and organizing short and long term strategies for employee services & benefit programs.  Creatively developing, initiating and administering employment policies, procedures and processes are key duties of HR Department Head.  Managing use of the human resources information systems, directing and coordinating human resources activities, including labor/employee relations, risk management, loss control, employee safety & health, organizational & management development, employee personnel administration, investigating and preparing EEOC position statements, FMLA approval, wages, salary & benefits administration, and training & education programs are all within the scope of duties for this individual.

The Benefits Coordinator (BC) provides invaluable assistance to City employees with enrollment and utilization of our group benefits plans. The BC coordinates the Benefits Advisory Committee; a group of City employees who meet monthly with our benefits consultant to exchange information and thoughts on providing employees with the most effective group benefits plans and strategies for the taxpayers' money. This position also plays a supporting role in employee wellness initiatives.  The BC serves as a catalyst between employees and benefit carriers and health care providers regarding health care coverage issues. Coordinating annual benefits open enrollment for employees and orientation for new employees is a primary function of the BC job. Maintaining Workers Compensation, OSHA compliance, and group benefits records and performing related accounting functions well rounds out the workday for this individual.

As one of the first individuals a new City employee interacts with, the HR Office Manager (OM) coordinates the final steps of the hiring process that include assuring post-offer requirements are fulfilled, setting up new employee orientation, channeling new employee status information from the department through HR to payroll, and confirming I-9 information through E-Verify.  The OM coordinates the City Safety Champion Committee, a group of City employees meeting monthly to review incidents and exchange information and thoughts on best safety practices, and organizes the annual health and safety fair for City employees.  This position oversees maintenance of HR records and reports; responds to internal/external employment related inquiries, tracks the employee drug testing program, maintains City organizational charts, and maintains the departmental budget.  Additionally the OM provides valuable input regarding departmental procedures and maintains record of such.

The position those of us in HR depend on to support our endeavors would be the Offices Services support position.  In a part-time capacity, our assistant fills in all the gaps in the clerical functions of the department.  This individual takes care of the filing, data entry, and any other duties thrown in that direction by the HR staff, members of the workforce and the community.  Fielding phone calls that come in to HR; either by addressing the needs of the caller or forwarding on to the appropriate individual to do so, places this position in direct line to employee and community needs.

The staff of the Human Resources Department is pleased to provide the citizens of the City of Elkhart with a workforce of valued employees that is committed to public service and the needs of the community. 

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Traci E. Dawson,
Human Resources Department Head

201 S Second St
Elkhart, IN 46516
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  • Phone:  (574) 294-5471
  • Fax:  (574) 296-7541
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  • Hours: 8:00 am - 5:00 pm
    Mon - Fri

Human Resources Department

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